CLAIM
ANALYSIS
SYSTEM

  DATA DRIVEN DECISIONS  

CAS is a software that analyzes 12-24 months of vehicle service claims for warranty trends and possible problem areas.

CAS information is displayed both in tabular and graphical perspectives for costs, number of occurences, cost-per-unit, defects-per-unit, VINs serviced by Nation, Region, District or Dealer.

CAS can be implemented in Windows 7/8/10 and Office 10, 13, 16.

CAS BENEFITS

Key Warranty Indicators Provided

Shows Key Warranty Indicators

Allows Data Mining

Provides Sample Claims

Provides Information Graphically

Provides Dealer Part Usage Comparison

CUSTOMIZED



To develop a customized CAS system for your company, BTG will facilitate group discussions to determine unique needs and requirements.

To assure your complete satisfaction a prototype will be delivered to the service staff for review and approved prior to final development.

CAS ROI

  • Common set of metrics to measure dealer performance
  • Identify dealers with greatest potential warranty savings
  • Regions and districts can help control warranty costs
  • Help dealers identify service problem areas
  • Find technician training deficiencies
  • Select dealer audit candidates

CAS BENEFITS

  • Provides key warranty indicators:
    • warranty cost, number of claims, cost-per-unit, defects-per-unit, and many more
  • Shows key warranty indicators from a:
    • year and model, failure group/code, labor operation, or part perspective
  • Allows data mining (Drill-up/Drill-down) from:
    • National Regional District Dealer
  • Provides sample claims at the out-of-line condition
  • Provides information graphically
  • Provides Dealer Part usage to Purhcases comparison

BOTTOM LINE

Only spend time and resources fixing dealers with greatest potential payback.